🤘 Support
We're here to help. Find answers or reach out to us.
Frequently Asked Questions
How does matching work?
We show you profiles of people who share your music taste, subcultures, and are looking for similar connections (dating, friends, or bandmates). Swipe right if you're interested, left if not. When two people like each other, it's a match!
Why can I only login with Google?
OAuth login provides better security and helps verify that you're a real person. We never see your password, and it helps keep fake accounts and bots out of the scene.
How do I get verified?
Verified profiles get a badge showing they're real. You can verify by linking your social media accounts or using our photo verification feature. Go to Settings > Verification to start.
What's PunkMatch Plus?
PunkMatch Plus is our optional premium tier. It gives you unlimited likes, profile boosts, and the ability to see who liked you. The free tier has everything you need though!
How do I delete my account?
Go to Settings > Account > Delete Account. This will permanently remove your profile and data. If you just need a break, you can deactivate instead.
I'm not getting any matches. What's wrong?
Make sure you have clear photos (at least 2-3), a filled-out bio, and have selected your subcultures and bands. The more info you provide, the better we can match you!
Contact Us
⚠️ Report Abuse or Safety Concern
If someone is harassing you, behaving inappropriately, or you have safety concerns, please report them immediately.
To report a user: Go to their profile > tap the three dots menu > Report User
For immediate safety concerns, please contact local authorities.
Community Guidelines
PunkMatch is built on mutual respect. Our community is diverse and welcoming to all. To keep it that way:
- Be respectful in all communications
- Don't harass or send unwanted messages
- Report suspicious or harmful behavior
- No hate speech, racism, sexism, or discrimination
- Be honest about who you are
- Meet in public places for first dates